Returning an order
If you wish to return or exchange a product you have purchased, please return within 7 days after receipt of your order. Your refund will be credited to the original payment type used for purchase/or your new product will be shipped out to you as soon as possible. Please include your invoice note which was sent in your parcel with the goods. We suggest you send any items back recorded delivery. Return postage is to be paid by the customer. Steal Her Look are not responsible for any items lost in the post or undelivered to us for a refund.
Orders returned outside of the 7 days will not be refunded, but will be sent back to the customer.
We will refund you within 14 days, but please also allow up to 14 working days for the refund to be credited to your bank account. This time frame is dictated by your bank or card issuer and is outside of our control. If the product returned is not in a fully salable condition, we reserve the right to refuse a refund.
We do not refund the cost of original postage and shipping charge occurred to customers.
Please be advised that there are no returns, exchanges, or store credits for International orders. NO EXCEPTIONS!
Please be advised that there are no returns, exchanges, or store credits for SALE items. NO EXCEPTIONS!
If you would like to discuss returning an item to us please email our team at firstname.lastname@example.org